Disturbing Claims Emerge About Volcano Tours After Abandoned Tourist’s Passing Sparks Outrage

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A troubling picture of Mount Rinjani is being painted after the tragic passing of Juliana Marins, who tumbled down hundreds of feet while hiking on the active volcano in Indonesia.

The Brazilian woman was trapped for four days, with her final screams echoing into the fog as rescuers failed to reach her in time.

Now, disturbing claims are surfacing, raising serious questions about whether tourists are being misled about the dangers of this popular trekking destination.

Brazilian hiker Juliana Marins lost her life after falling over 1,600 feet down a cliff on Mount Rinjani

Young woman smiling and raising hands outdoors in lush green area, related to volcano tours and tourism controversies.

Image credits: resgatejulianamarin

Juliana, 26, was climbing Mount Rinjani with a group of five friends and a guide when she slipped and fell off a cliff on Saturday morning, June 21.

She tumbled down the side of the 3,726-meter (12,224 feet) mountain but not into the volcano crater, located on the Indonesian island of Lombok.

The tourist initially fell about 490 feet (nearly 150 meters) down the cliff and later slipped to more than 1,600 feet (more than 487 meters) down.

Volcano tours landscape at sunrise showing crater and lake with mountains, linked to disturbing claims after tourist's passing.

Image credits: Giorgi Shakarashvili/Unsplash

After a days-long frantic search, officials confirmed on Tuesday, June 24, that the Brazilian publicist had lost her life.

The Brazilian government said in a Tuesday statement, “after four days of work, hindered by adverse weather, terrain and visibility conditions in the region, teams from Indonesia’s Search and Rescue Agency found the body of the Brazilian tourist.”

“No signs of life were found,” noted Mohammad Syafii, head of Indonesia’s National Search and Rescue Agency.

The tourist was trapped for four days as fog and the steep terrain delayed rescue efforts

Aerial view of dark volcanic terrain with rough, cracked lava flow and sparse vegetation near the edges.

Image credits: g1

Some reports claimed that Juliana was abandoned by her guide when she showed signs of fatigue during the trek.

However, her 20-year-old guide Ali Musthofa opposed the claims and said, “I did not abandon Juliana.”

 

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The guide said he walked on for “three minutes” before realizing that Juliana wasn’t with him.

“I went ahead to wait, just a few minutes,” he told O Globo. “When she didn’t arrive, I looked back and then I saw her light down in the darkness.”

Juliana’s guide reportedly denied abandoning her but admits he only realized she was missing minutes after walking ahead

Hiker with backpack walking on a trail surrounded by greenery and mountains in the background on volcano tours.

Image credits: resgatejulianamarin

As tributes poured in for the young traveler, a deeper feeling of uneasiness has been spreading online.

One viral tweet, which was viewed nearly 30K times, accused tour operators in the area of sending tourists to the summit without warning them about its challenges.

Smiling woman posing outdoors near hills, related to disturbing claims about volcano tours after tourist's passing sparks outrage.

Image credits: ajulianamarins

Tweet by user sharing disturbing claims about volcano tours, highlighting dangers and lack of rescue at Mt Rinjani.

Image credits: lauramiers

“I went on a deep dive & discovered they cover up de*ths at Mt Rinjani, have no way to rescue people, & many guides don’t accompany people to the summit because they don’t have life insurance,” an X user Laura Miers tweeted online.

“Evidently the extreme dangers aren’t appropriately communicated. So sad,” she added.

Juliana’s family announced her passing in a statement after her motionless body was found 

 

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Laura suggested hopeful trekkers are misled by travel websites and tour operators about the difficulty level of the hike, often sold as a beginner-friendly journey.

“It really is. It sounds like many of the operators are profit-driven, at tourists’ expense,” she wrote in her thread.

A viral tweet claimed that tragic passings on Rinjani are allegedly covered up

Person sitting distressed on rocky ground during volcano tours amid disturbing claims and outrage over abandoned tourist's passing

Image credits: g1

Tweet by Laura Miers discussing hidden dangers and brutality of volcano tours despite magical summit views shared on social media.

Image credits: LauraMiers

“They apparently hire locals to work as porters who carry tourists’ tents/food, etc, & apparently a lot of them die too. Hopefully this tragedy will inspire change,” she added.

She claimed pictures shared online did not reflect the apparent “brutality and danger” of the trek.

“On socials all you see is the end result: glowing people atop the summit with their little ‘Mount Rinjani summit’ signs, set to assorted Rüfüs Du Sol tracks,” she wrote. “It looks so magical, but the brutality & danger isn’t shown.”

“I went on a deep dive & discovered they cover up de*ths at Mt Rinjani, have no way to rescue people,” Laura Miers claimed online

 

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A post shared by Mount Rinjani (@visitmountrinjani)

Tweet discussing disturbing claims about volcano tours, mentioning difficult Mt. Rinjani climb with unsafe volcanic gravel conditions.

Image credits: LauraMiers

Laura further suggested that the “suitable for beginners” tag gives tourists a false sense of safety.

“A lot of folks on TripAdvisor were SHOCKED by how difficult the Mt. Rinjani climb was,” she wrote. “It takes 2+ days. To summit, you leave at 2am to climb on loose, volcanic gravel with no safety features, *for hours.* Apparently travel sites listed it as ‘suitable for beginners.’”

Woman sitting on rocky cliff overlooking ocean and forest, related to disturbing claims about volcano tours controversy.

Image credits: ajulianamarins

Tweet discussing disturbing claims about volcano tours, highlighting profit-driven operators and tragic consequences for local porters.

Image credits: LauraMiers

Though there is no official confirmation about Laura’s claims, the thread reflects how shaken the public is after Juliana’s tragic end.

Other tourists have left similar reviews on TripAdvisor, warning others about the challenges of climbing Mount Rinjani.

One complained about the “incredible lack of communication in terms of order of proceedings” and claimed the guides “jetted off ahead of us and we just had to assume where we were going.”

Multiple TripAdvisor reviews shared concerns about lack of safety protocols and misleading marketing

Hiker in blue jacket walking volcano trail with distant mountains and clouds, highlighting volcano tours and tourist safety concerns.

Image credits: resgatejulianamarin

A second reviewer said the hike was “dangerously difficult” and said, “The guide told us that there was no emergency plan for if someone gets hurt up there and that many porters have d*ed up there. Like it was no big deal.”

A third reviewer said they knew the trek would be “difficult” but did not expect it to be “dangerous.”

“One person d*ed two days before our trek, we were not informed that 3/4 of the guides do not climb to the top because they do not have life insurance […] so you are left to do the last part to the top,” they claimed. “The winds were so strong that people were afraid to tip over, and the guides said they had never seen it in years,” another said.

“Disgusting and unforgivable,” one said about the Juliana’s “mistreatment,” while another said, “she was failed by her guide”

Tweet expressing concern that an active volcano should be off limits amid disturbing claims about volcano tours.

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Tweet discussing disturbing claims about abandoned tourist's death due to toxic gas during volcano tours sparking outrage.

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Tweet warning about the dangers of hiking active volcanoes like Mt. Rinjani amid disturbing claims about volcano tours.

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Tweet discussing safety concerns and deaths related to volcano tours and extreme adventure tourism risks.

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Tweet expressing sadness and urging a deep investigation into disturbing claims about volcano tours after tourist's passing.

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Tweet expressing shock and outrage over abandoned tourist’s death during volcano tours, questioning rescue efforts.

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Screenshot of a social media post discussing disturbing claims related to volcano tours and an abandoned tourist incident.

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Screenshot of a Twitter post expressing outrage over lack of care during volcano tours after abandoned tourist’s passing.

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Social media post criticizing volcano tour company for abandoning tourists, raising concerns about safety and Indonesian tourism.

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Tweet expressing outrage over abandoned tourist during volcano tours, calling for accountability of the responsible guide.

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Tweet about disturbing claims on volcano tours as a tourist was abandoned and left alone, sparking outrage online.

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Screenshot of a tweet calling the volcano tour operator a public danger after an abandoned tourist’s passing sparks outrage.

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Twitter user criticizes the mistreatment of a tourist, highlighting outrage over disturbing claims about volcano tours.

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Tweet discussing disturbing claims about racism and abandoned tourists on volcano tours, sparking outrage over tour treatment issues.

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Tweet expressing concerns about rescue missions and capitalism in relation to volcano tours and public access to nature.

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Social media post discussing lung damage risks from inhaling active volcano fumes on volcano tours and related safety concerns.

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Tweet expressing concern about the handling of an abandoned tourist during volcano tours sparking outrage.

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Tweet discussing safety concerns about volcano tours in Indonesia following an abandoned tourist's passing and public outrage.

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Screenshot of a tweet describing disturbing claims about volcano tours, including abandoned tourists during hikes.

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