They say there are no bad customers, only wrong attitudes. But anyone who’s ever worked in the service industry will tell you that’s far from the truth. Customers who rant for hours on end, who snap their fingers at you, and forget to treat you as a human being are just a few things from the list. Unfortunately, dealing with irrational behaviors is nothing new, and there’s often not a thing you can do but respond in a respectful manner.
If you are lucky, though, you get to experience the moment when karma quickly catches up with extremely disrespectful people and puts them in their rightful place. Well, at least there’s one thread over on Reddit full of these delightful stories.
Created by a now-deleted user, it reached out to retail and service workers: “What’s the best instant karma you’ve seen happen to a rude customer?” The post quickly flooded with responses that prove the universe sometimes works in mysterious yet glorious ways. So, buckle up because we gathered some of the best answers from the thread. Upvote the ones you liked most and if you have a similar tale to share, tell us about it in the comments below!
#1
More than a few decades ago I worked at Denny’s. I had two male customers that decided to dine and dash. Got their license plate number and reported it to the cops and jokingly mentioned that they didn’t even tip! Later that night they got pulled over for DUI, cops recognized license plate number from the report, brought them both back to the restaurant and forced them to pay the bill. After he was done paying, the cop just stood there and looked at them and said well? The guy sheepishly handed me my tip.
Image credits: anon
#2
Lady lays into me for the amount of the bill, called me every bad word in the english language. Says we overbilled her, she requested I go through her order. Come to find out we underbilled her by a $ 1000 dollars due to a misplaced zero. The silence on the other line was so beautiful.
Image credits: [deleted]
#3
Worked at Best Buy 10 or so years ago, this happened on Black Friday. Most of the customers were in bad moods since they’d been waiting hours to come in and stand in more lines.
But this one lady was a raging b***h. After yelling at everyone in my department about how she NEEDED the laptop that was on sale despite it being sold out, she proceeds to tell us she’ll have the store closed down because she “works with the city and knows the fire marshall and we have too many people in the store.”
So she calls him, we tell her to leave, and nothing happens to the store. However we called them as well to report what she’d said, and she got fired from her job for abuse of power.
Image credits: mayonays
#4
Worked at a telecom in Canada (I am no longer an employee thank god)
Lady comes in with a broken iPhone is demanding to get a new one for free. If you don’t know, in Canada the iPhone 6s is going for about $400 upfront on a two year contract at a minimum $80 plan. She had a good plan, but wanted it for free. She called up our loyalty team in store and spent the next two hours screaming at them. Finally, they agree to a deal, and she is getting it for zero. She looks at me and goes I do not want a case, and AppleCare is a scam. (We work on commission, so this essentially meant I was getting nothing and ruining my numbers). She keeps telling me to hurry up through the setup and I was trying to get them out of the store with everything transferred over and set up. She grabs the phone and starts marching off saying I was a terrible employee. She gets three steps out of the store and drops the phone. Shattered screen, and white screen of death. She ran back in asking what I can do. I shrug and went ‘Sorry, but AppleCare sure would have helped eh?’
EDIT: The cell phone dream got me gold… Thank you kind stranger
Image credits: thelostcanuck
#5
It couldn’t have been more obvious that a guy was trying to return stolen merchandise. He “lost” the receipt, didn’t know when it was purchased, paid with cash so we couldn’t just easily look up the transaction on a credit card…
He said he would call his friend to ask if they knew when it was purchased, and then he took out his iPhone and without pressing a button started to talk on it. I was like…I can clearly see the home screen with no call happening.
When he “got off the phone” I got a little bold and in my best retail manager voice said something to the effect of, “oh that’s cool! Is that a new update where you can talk to someone without actually calling them?”
He left after that.
Image credits: gsg4n1
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